Welcome to the Appliance Medic Training Portal!


We’re really happy to have you with us. As part of your ongoing learning series, we have included topics around Ethics, Customer Service, Leadership, Communication, Team building and so much more. We want to ensure we are creating a better working environment internally as well as externally for our customers.  

Course completion is mandatory for all employees, with no exception. 

If you do have questions, you can contact the office at 704.659.1871

Select the SIGNUP link (top right corner) to create an account to begin the training courses.

Marcone Tech Training


https://msaworld.com/Training


Our mission is to continually improve the appliance service industry by being the first, best, and most reliable source of practical information for the progressive servicer.

We believe in the power of community, education, and experience. So we provide our members hands-on training, access to resource libraries, and a variety of business programs and personal benefits—all while bringing together a network of dedicated and knowledgeable servicers, business owners, and industry experts.

Mastery of the art of service: this is what drives MSA.